Ajshr, Vol. 1, No. 4, August-september 2020

4. ANALYSIS АND RESULTS 
In the current era of the spread of new information technologies, the development of the world community has 
reached such a stage that it is changing, manifesting its influence on all aspects of socio-economic life. Such 
changes in social and economic life are recognized by economists in such a way that it is determined by the 
fact that the development of human civilization has entered a new stage. In their opinion, the decisive factor at 
this stage of civilization is the knowledge and skills of people and information. 
The development trend of modern society is mainly characterized by a transition from a resource-
based and industrial economy to the service economy. The focus is on the development of modern 
networks with great scientific potential and information technologies in the use of intellectual 
resources. This situation in the development of society requires a broader development of the service 
sector than other sectors of the economy. 
The formation and development of the service economy also affects the change in the gross domest ic 
product of countries based on a developed market economy. The main criterion is that the share of 
the services sector in GDP, which is currently being created to include a country in the list of 
developed countries, exceeds 65%. For example, the share of the service sector in the gross domestic 
product of the US economy is 78.0%, and this sector accounts for 40.0% of productive assets. In the 
European Union, the service sector accounts for 65.0-70.0% of GDP, and in Japan - 62.0%. In 
addition, 40.0% of direct investments in the world are in services sector. [15]. 

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AJSHR, Vol. 2, No. 6, 2021
56
 
Published by “Global Research Network LLC" 
https://grnjournals.us/index.php/AJSHR 
The scientific and technical revolution of the 1950s led to a qualitative change in the productive 
forces, a fundamental renewal of the material and technical base of production and a deepening of the 
international division of labour. As a result, the number of people employed in services sector in 
developed market economies has increased since the 1970s. In the service economy, knowledge and 
information play an important role in production. As a result, information exchange has become a 
crucial feature of the service economy. In addition, the service sector now becomes a network that 
distributes and uses information [7]. 
Today, the activities of service companies are becoming more profitable than production, because the 
turnover of financial resources in service companies is also faster and, most importantly, require less 
investment to set up a business.
At the present stage of the country's economic development, the requirements for the number and 
quality of services are growing. The application of the experience of developed countries has led to 
increased demand for services. This, in turn, led to changes in the structure of the consumer market. 
As a result of improving the material well-being of certain segments of the population, a new 
category of consumers has appeared who have their own needs and needs for services. Wealthy 
consumers are in great demand for a wide range of services that increase their comfort. Therefore, 
some service companies focus their activities on meeting the needs and demands of the population. 
In present conditions, reforms should be aimed at improving the efficiency of the national economy. 
One of the important directions is the development of the service sector, which is an integral part of 
it, improving the quality of services to the population and meeting its various needs. 
Studies show that today the activities of enterprises and organizations engaged in service activities, as 
well as individual entrepreneurs, make a significant contribution to the economy of the state. 
In the last years of the twentieth century, ideas about global prospects for future development began 
to emerge in developed countries. In view of the need to improve the standard of living of people in 
society, foreign and domestic scientists are paying increasing scientific attention to ensuring an 
average lifestyle and reducing the gap between material stratification of the population. They also 
focus on the study of the "quality of life" as the main goal of current socio-economic development.
Currently, the socio-economic development of the world differs sharply from its predecessors in 
meaning and content. A new interpretation of economic growth requires modern conceptual 
approaches to the global economy. In particular, effective activity in the field of service economy has 
been studied more widely than production activity, which is primarily due to the fact that socially 
oriented activity is aimed at ensuring the level and quality of life in society [12]. 
In the context of effective activity, which is characterized by decision-making in the service 
economy, the following can be distinguished: 
1. In the service economy, business is focused primarily on improving efficiency that is, more fully 
meeting the specific (special) needs of customers. In the industrialized economy, the focus is on 
increasing the production of more goods. 
2. The concept of profitability in the service economy coincides with the nature of the usefulness of 
goods, which determines how the system of material availability and services has improved. In 
the industrial economy, only the availability of material side of the product is taken into account. 

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AJSHR, Vol. 2, No. 6, 2021