Behavior Modeling Method
This method involves emulation of behavior from a reference
group or a role model whose behavior is shown live before the trainees
or by using videotapes or Compact discs (VCD). The method entails
recording and producing events or situations with clear descriptions in
order to cover certain subjects. The footage could be viewed, reviewed
and discussed to enhance learning quality. The advantages of using this
method are many. Many events and discussions can be put on one tape
or CD. It is a handy method for small firms that cannot afford more
expensive approaches. It is particularly helpful for first-line supervisors.
Observing a powerful model in the audiovisual form could help learn
activities like mediating during conflict situations, handling customer
complaints and grievances. The challenges involved in using the method
include the high level costs of one-time production in the initial stage.
Moreover, projectors and other expensive gadgets would be required
along with continuous power supply.
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