9.5.
Tourist Safety
9.5.1. Setting up Tourist Police and availing services of ex-servicemen
The Policy recognizes that it is essential to create a safe, secure, and inviting
environment for tourists, including women tourists. Issues of safety also pertain to
hustling, cheating, harassment by touts etc. Public awareness and support for tourist
safety will be one of the key themes under the overarching ‘Atithi Deva Bhava’
campaign. The Policy encourages all States to set up dedicated tourist police force to
improve tourist safety on ground. Keeping in view the training and discipline of ex-
servicemen and their availability, they may be deployed at important tourist sites,
monuments, etc. to facilitate tourists and a detailed scheme may be drawn up to
operationalise deployment.
9.5.2. Surveillance at destinations including use of CCTVs
The Ministry of tourism will support the States in survey and audit of dark spots and
other areas lacking illumination at the major tourist attractions, which provides an
opportunity to the miscreants. It will be ensured that all such dark spots are suitably
illuminated and CCTVs will also be set up for surveillance at destinations/ attractions
with high tourist foot falls. Technology is one of the key enablers against such acts.
The Ministry will facilitate and support to use CCTV, mobile apps, online booking of
tickets, video recording of important events and such other usage, which will drive
tourist safety.
9.5.3. Tourism Service Providers to promote safe and honourable tourism
The Ministry recognizes the crucial role of tourism service providers in ensuring safe
and secure environment for tourists. The Ministry will take further steps to
effectively implement Code of Conduct for Safe and Honourable Tourism by tourism
service providers. Regular workshops to be held to sensitise tourism service
providers.
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