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Find Your Why A Practical Guide for Discovering Purpose for You
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Prepare for Your Session
It’s an honor to have been asked to take on the role of facilitating a Why Discovery workshop. We recommend a few things to ensure you’re fully prepared for the workshop. In addition to reading this chapter, you should also look at chapter 3, which explains the Individual Why Discovery process. You won’t follow the steps in that chapter for this specific workshop, but the more familiar you are with the foundations of the discovery process, the more equipped you will be to lead the tribe through it. If you are willing and time permits, before undertaking the Tribe Why Discovery, we suggest you practice by taking a few individuals— colleagues, friends or acquaintances—through the individual process. Before you get to the Why Discovery process itself in chapter 5, there are some important tasks that you as the facilitator—or someone assisting you from within the organization—need to perform: Invite participants Schedule enough time Find the right setting Set up the room in advance Invite Participants The Tribe Approach requires at least ten to fifteen participants but can accommodate as many as thirty. If you go above that number, you need a very experienced facilitator, someone who is skilled at keeping large groups on task; otherwise, the process can become long, unwieldy and messy. So if you’re new (or even newish) at facilitating this process, limit your group to a maximum of thirty. Why no fewer than ten? It’s the job of the participants to generate stories that are a diverse representation of the organization as a whole. Remember, we’re attempting to capture a universal statement that, in its nature, will resonate with all members of the organization. We’re trying to articulate the WHY; that is, if we revisit the tree analogy, we’re trying to establish the foundation (the roots and the tree trunk) upon which all branches and nests sit. If we end up with too many birds on one branch or on one side of the tree, it’s likely that we will accidentally articulate the WHY of a subculture or of a single branch or nest. The end result will be that when they hear it, every bird in the tree may not feel they belong. No matter the size of your organization, make sure to have a cross section of all of its parts. The exception to the “minimum of ten” rule is an organization with fewer than ten people. In this case, those ten people represent the entire tree. Everyone in the organization is involved in multiple aspects of the business, and the group usually has exactly what they need to articulate the organization’s WHY. We find that Tribe Why Discovery sessions are most successful when the majority of participants share two characteristics: zeal for their jobs and reasonably long tenure in the company. Participants who have worked at the company for a long time will have more stories and experiences to call upon. And if they’ve been around long enough, they will have seen the company go through good times and hard times, when it was operating at its natural best and when it faced its biggest challenges. Even though they may have fewer stories to share, you may choose to invite a few new employees to participate. Hearing the stories, learning some of the folklore and getting to know their colleagues in a more personal way often catalyzes their sense of belonging and boosts their pride in the new job. They have a special insight to offer: since they recently joined the organization, the reason they chose to do so is presumably still fresh in their minds. New teammates can also share objective insights that may be less obvious to someone who has been working at the organization for years. The other key quality to look for in participants is passion for the company. You want as many zealots in the room as possible. These aren’t necessarily the top performers, though some of them may be. The zealots are the ones who “get it.” The ones who regularly sacrifice their time and energy to make the organization better. The ones who care most about the company. The zealots represent the company at its best. If for political or other reasons you also need to invite some nonzealots, that’s okay. The process is objective and these few “misfits” will likely not bias the results. In fact, sometimes they fit in better than expected because the workshop helps them share the reasons they love the organization. But even if it doesn’t, as long as they are in the minority, the process will work as designed. Finally, if you are doing a Tribe Why Discovery for an entire organization (as opposed to a subgroup), we recommend that you choose participants who represent a cross section of the company—individuals of different ranks from a variety of departments or divisions. This will ensure that the WHY you uncover is truly the organization’s WHY and not a WHY nested within it. In our experience, the ideal number of participants for a Tribe Why Discovery is twenty to thirty. A group this size can generally draft a Why Statement within four hours. Figuring out just how many people you’ll need in the workshop to get the best results requires trusting your gut. Download 3.55 Mb. Do'stlaringiz bilan baham: |
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