Individual work writing tasks it products Task 1

What should be included in an IT Support job description? 
If you are hiring an IT Support professional, the job description can feature: 

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• 
Installing and configuring computer hardware, software, systems, networks, printers, and 
scanners 
• 
Monitoring and maintaining computer systems and networks 
• 
Responding in a timely manner to service issues and requests 
• 
Providing technical support across the company (this may be in person or over the phone) 
• 
Setting up accounts for new users 
• 
Repairing and replacing equipment as necessary 
• 
Testing new technology 
• 
Possibly training junior staff 
What skills and qualifications should an IT Support have? 
Although a formal degree might not always be necessary in an IT Support role, tertiary 
qualifications can include the following: 
• 
Computer Science 
• 
Computing 
• 
Engineering 
There are also several qualities that IT Support candidates should be expected to display: 
• 
A technical, logical thought process 
• 
An ability to stick to strict deadlines 
• 
An ability to prioritise and delegate 
• 
A keen eye for detail 
✔ Communication skills 
✔ Interpersonal skills 
✔ Problem solving skills 
✔ Punctuality 
✔ Critical thinking skills 
✔ Teamwork and collaboration skills 
✔ Adaptability skills 
✔ Work ethic 
✔ Project management skills 

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TRANSLATION OF THE TEXT 
Bu qo'llab-quvvatlash nima? 
IT-qo'llab-quvvatlash barcha turdagi tashkilotlarning kompyuter tarmoqlarini qo'llab-
quvvatlaydi, texnik yordam beradi va butun kompaniyaning uzluksiz ishlashini 
ta'minlaydi. U kompaniyaning kompyuter tizimlarini kuzatib boradi va qo'llab-
quvvatlaydi, apparat va dasturiy ta'minotni o'rnatadi va sozlaydi va texnik muammolarni 
yuzaga kelganda hal qiladi. Ishning tabiati tufayli ba'zi kompaniyalar smenali ishlarni 
bajarish uchun IT-yordamini talab qilishi mumkin.