Instructor variant I part (60 points) Topic

Variant V
Part 1 (60 points)
Topic: You have been using digital camera products of company “Artel” and you have been satisfied with the results. However, you recently received a digital camera manufactured by that company. You discovered that it was damaged and some components were missing. You are really disappointed with how things turned out.
Write a letter of complaint to the local representative of the company. Write one paragraph for each of the topics below. The letter should be at least eighteen to twenty (18-20) sentences. Write no less than 200 words. Revise your letter, if necessary. Pay attention to your vocabulary (legal terminology), grammar, letter format, sentence structure, word order and spelling. Do not copy and paste the topic.
1. Salutation
2. Explain the detailed explanation of the problem.
3. Offer some solutions to solve the problem and what could be done.
4. State your position on this issue and use reasonable examples to justify your position.
5. Make a conclusion how such situation should be resolved and what could be the decision of the judge based on legislation if you go to the court with a similar claim.
6. Closing remarks.

Variant VI
Part 1 (60 points)
Topic: You have recently bought some items from an online store. In the store’s policy and billing conditions, there was a statement saying there would be a prompt delivery of orders upon successful purchase. After a day, your credit card firm confirmed that the total amount that you purchased had been debited from your account, but unfortunately, you have not received the items yet. You are disappointed with the delay.
Write a letter of complaint to the manager of the online store. Write one paragraph for each of the topics below. The letter should be at least eighteen to twenty (18-20) sentences. Write no less than 200 words. Revise your letter, if necessary. Pay attention to your vocabulary (legal terminology), grammar, letter format, sentence structure, word order and spelling. Do not copy and paste the topic.
1. Salutation
2. Explain the detailed explanation of the problem.
3. Offer a suggestion to the problem and explain how this can negatively affect the reputation of the online store.
4. State your position on this issue and use reasonable examples to justify your position.
5. Make a conclusion how such situation should be resolved and what could be the decision of the judge based on legislation if you go to the court with a similar claim.
6. Closing remarks.