Event Management HM-402
Uttarakhand Open University
48
primary competitors. Competitive superiority in brand value requires benchmarking
against competitors‘ brands.
The most significant advances in brand value come from identifying opportunities in
the environment
such as consumers, technology, infrastructure, etc. that competitors
have not yet acted on and designing the brand strategy to take advantage of these
opportunities. For example,
new type of event design, facility management can
provide significant opportunities to enhance reputation,
emerging information and
process technologies e.g., the Internet, customer relationship management can allow
for improvements in relationship value, changing customer preferences can create
opportunities for
different experiential framing, and shifts in society and culture
create opportunities to deliver new symbolism.
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