Ministry of Higher and Secondary Specialized Education of the Republic of Uzbekistan

STAR TER
Focus students’ attention on the pictures and allow them to 
explore the hidden m essage combining to the title of the lesson.
Possible answers: 
People are the main source of
Working in collaboration 
any company 
Human resources
LISTENING
1. A sk students to line up the synonymic groups to a-l sorting out 
the words in the box. Say that some words may have more 
than one synonym.
a. manage
head, run, lead
b. staff
personnel
c. leadership
direction
d. review
recognise, survey, digest
e. employee
worker, hand
f. remuneration
reward, compensation, premium
g. succeed
progress, develop, achieve, evolve
h. recruitment
selection
i. retire
fire, reassign
j. hire
employ, engage, tenant
k. insurance
assurance
1. learn
inspect, investigate, scan, study, inspect, scrutinize
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2. Tell students to rank the words taking into account effective and 
important work management sequence in running the staff.
Answers may vary.
Selection 1, recruitment 2, hiring 3, orientation 4, placement 5, 
providing direction 6, creating working conditions 7, insurance 8, 
team building 9, survey 10, recognition 11, training 12, retraining 13, 
remuneration 14, retirement 15.
3. A sk students to listen to the tape and find out the job title of the 
interviewee.
Human Resource Manager
TAPESCRIPT
- Hello, Mr. Sardor. Could you share with your experience while you 
have worked at the credit union?
- With pleasure.
- O.K. What did you feel while leading your staff?
- I felt great responsibility, because we used others’ resources.
- How did you manage the personnel?
- Each personnel had his or her own duties, that’s why the appropriate 
established scheme of management (made long before us) facilitated 
our work.
What points were rather difficult?
- It is amazing, but running my own staff was the most difficult.
- How did you find out strong and weak sides of your staff?
- By means of trials, mistakes and confessing that I wasn’t strong in 
some aspects of my occupation.
- What level of personnel did you need?
- My staff included, of course, young and a little bit passive persons.
- What was interesting while managing?
- Surely the results and achieved targets.
- What should trade union do really?
- Be always aware of the each member of the staff.
- What is the role of remuneration in work process?
- For my personnel material fiinding had a great significance, but for 
a while. In my opinion, you should motivate the personnel by other 
parameters.
- How did you develop leadership in you and in your employees?
- I leamed much about relationships not studying this subject

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(laughing). The personnel improved their knowledge and skills 
during the process.
- What is most important in prosperity of the company?
Discipline and equal attitude to all the staff.
- Do you think that you were one family while working in group?
- No, I can’t say.
How would you improve human resources management further?
- Let theoreticians think of it.(again laughing)
- What is your own experience towards the attitude to the personnel?
- Encourage and do compliment everyone and every day.
- Thanks a lot, Mr. Sardor.
- I hope my experience will assist other people.
4. Give students some seconds to review the statements. Play 
the tape again. A sk students to listen to the tape and decide 
whether the statements are true (T), false (F) or nor given (NG).
1. True 
3. Not given 
5. True 
7. True
2. True 
4. False 
6. Not given 
8. True
5. 
Pairwork. 
Give students 
som e tim e to read 
the 
statem ents 
and 
prove their position ticking either Agree or Disagree column. 
Allow some time for peer discussion and some of them share 
their decision with the whole class. Answers may vary.
6. Groupwork. C ase study. Encourage students to imagine 
themselves to be a responsible m anagerfor Human Resources 
(HR) management of the functioning organization in their field. 
Allow them time to look through the 10 major Human Resources 
(HR) functions presented. The teams make a choice of the three 
most important of the functions considering the organization’s 
development. A sk teams to present and prove their options 
with the whole class.
7. Pairwork. Tell students to look through the speech chunks in the 
left column. Ask them to match with the statements in the right 
column keeping the same message. Check the matching results.
1. c 
3. 1 
5. k 
7. i 
9. a 
11. f
2. h 
4. j 
6. 
g
8. b 
10. d 
12. e
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NOTE: Ask students to outline the differences between the statements 
of two columns.