Option 1 Definitions of management


-OPTION 1.Management roles


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management answers

7-OPTION
1.Management roles
1. Interpersonal Roles. Figurehead: perform ceremonial duties like greeting company visitors, speaking at the opening of a new facility, or representing the company at a community luncheon to support local charities. Leader: motivate and encourage workers to accomplish organizational objectives. Liaison: deal with people outside their units to develop alliances that will help in org. goal achievement. 2. Informational roles. Informational roles involve the receiving and sending of information—whether as a spokesperson, a mentor, a trainer, or an administrator. A top manager is a voice of the organization and has to be aware that even personal opinions will reflect (for better or worse) on the business. With the free flow of information on the Internet, it is very difficult for top managers to separate their personal identities from their corporate positions. For example, there was a consumer backlash in 2017 when Uber CEO Travis Kalanick accepted a seat on President Trump’s economic advisory council. Kalanick initially said that he was “going to use [his] position on the council to stand up for what’s right.” He resigned a few days later in response to the protest.[3]Middle managers must skillfully determine what information from top management should be shared with others, how it should be interpreted, and how it should be presented. Similarly, they must weigh the value of information they receive from first-line managers and employees in order to decide what to forward to top management. If transmitted information tends to be untrue or trivial, then the manager will be viewed as a nonreliable source and his or her opinions discounted.The informational role for first-line managers is primarily one of disseminating what they have been given and helping the employees to see how their own contributions further organizational goals. They have a responsibility to see that the employees understand what they need to be successful in their jobs.Monitor: scan environment for information, actively contact others for information, continually update news/ stories related to their business (inside and outside org.)Disseminator: share the information they have collected with their subordinates and others in the company. Spokeperson: share information with people outside their departments and companies. 3. Decisional Roles. Entrepreneur: adapt themselves, their subordinates, and their units to change/ innovation. Disturbance Handler: respond to pressures and problems demand immediate attention and action. Resource Allocator: set priorities and decide about use of resources. Negotiator: continual negotiate schedules, projects, goals, outcomes, resources, and employee raises in order to accomplish the goals

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