Rise and Fall of an Information Technology Outsourcing Program: a qualitative Analysis of a Troubled Corporate Initiative


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Rise and Fall of an Information Technology Outsourcing Program A

Chapter Three: Research Methods
.................................................................................. 38 
Methodological Traditions....................................................................................... 38 
Quantitative.................................................................................................. 39 
Qualitative.................................................................................................... 40 
Grounded Theory..................................................................................................... 42 
Case Studies............................................................................................................. 43 
Data Collection......................................................................................................... 43 
Validity and Generalizability.................................................................................... 47 
Ethics and Confidentiality........................................................................................ 49 
Chapter Four: Moral Career of an Icarus Information Technology Executive
........... 50 
Personal Career Trajectory....................................................................................... 51 
Information Technology at Twenty-First Century Icarus........................................ 59 


iv 
 
Chapter Five: Icarus Information Technology Culture and its Manifestation
............. 63 
The Icarus IT Habitus............................................................................................... 64 
Project Phoenix......................................................................................................... 71 
The Icarus Information Technology Organization during the Project Phoenix Era. 73 
The Icarus Information Technology Taxonomy during the Project Phoenix Era..... 76 
The Twenty-First Century Retail Field as Experienced by Icarus............................ 91 
The Principal Actors of the Strategic Staffing Program............................................ 99 

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