Baby FACE
Wilder Research, January 2015
Qualitative Evaluation
36
questions that arise; emotional support or encouragement; and the ability
to advocate for their
parent educator(s).
She/he is really busy [but] if we have a dilemma or something that comes up, she/he has always
taken the time. Compared to how busy he/she is, he/she does a really good job of supervising us.
We have a great supervisor. She/he is always available. He/she checks in with us every day. We
feel comfortable in seeing him/her. She/he is really awesome.
In addition, about half the supervisors (6 of 13) had accompanied
their parent educators on a
home visit. Of those that had not (7), all but one, who was very new to the role,
had attended at
least one Family Circle event. Parent educators reported these visits as another very helpful mode
of support.
Additional supervision
Seventeen parent educators reported no improvements were needed in supervision. Of those that
did have
suggestions for improvement, the most common complaint involved supervisors being
too busy or “wearing too many hats.” Supervisor turn-over was also mentioned as a difficultly for
the program.
I think they should have another person appointed as supervisor, so I could go to her when I want
to, who I know would be there and who would check in on me.
She wears too many hats in her department. We are kind of put last on her agenda.
I had a couple of supervisors, about 3 or 4 of them. There have been so many changes. They have
all been very, very supportive.
Recommend the program to other communities
Parent educators and supervisors were asked how strongly they would recommend the program to
a site considering a Parents as Teachers program for their community. Overall, 77 percent of staff
would “definitely recommend” the program to another community.
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