Business Communication

2.
Telephonic conversation: When the employees are busy with their work or they are sited
far from each other then telephonic conversation become more relevant against face to face
conversation. It saves time but sometimes congestion or disturbance and any other obstacles
create delay and distort the message.

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Communication and Organization Structure / 11
3.
Periodical meeting: Periodical meeting means meeting between employees on weekly,
monthly, quarterly, annually basis where all the members are assembled and discuss on pre-
determined issues.
4.
Memorandum: Memorandum is a written form of communication which transmits
between different departments in the same organisation. It is also called inter office letter.
2.1.1.4
Consensus
When a number of people irrespective of their status, sit down and confer with one another to arrive
at a decision acceptable to all, it is called consensus. The format of these communications is predeter-
mined and can not be altered.
Consensus involves consultation
1.
Chief executive takes up the problem and analysis it to understand.
2.
Collect additional facts and information.
3.
Try to find out various means to solve it.
4.
Find alternatives.
5.
He contacts the members individually or invites them to a meeting.
6.
Problem is spelled out to the members.
7.
To carefully listen all members view.
8.
Arrived at solution.
A
DVANTAGES
1.
Decisions are taken after consultation among various members; they find it easy to accept
them.
2.
It promotes harmony among the members of the group. If any conflict and split exits
between members it will be carefully find out and try to solve it.