Directorate of distance education master of business administration

Training Evaluation
 
Evaluation of training effectiveness is the most critical phase in 
not only assessing the quality of training imparted but also to see what 
future changes in training plan should be made to make it more effective.  
The process has both predictive and regulative value. Training evaluation 
would also provide vital insights into the existing systems and procedures 
prevailing in the organization. There is not much of a consensus among 
corporate managers on how to determine the value of training. The onus 
of the training department is to document its efforts and clearly show 
that it provides a valuable service to the entire organization. 
Training and Development Programs may be evaluated at different 
levels.  Training evaluation consists of examining various aspects of 
training immediately after the training is over and judging its utility 

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to achieve the goals of the organization. While the first may be easy to 
evaluate, the second poses complications. Hence it may be advisable to 
commission comprehensive research studies through which opinions 
and judgments on the training processes could be elicited from trainers, 
supervisors, peer groups, which could then be cross-tabulated against 
the responses of trainees. A comprehensive audit of Human Resource 
Development functions should also include training programs under its 
purview. Donald Kirkpatrick (1959) has contributed to the development 
of a model for training evaluation.