Extension support for developing entrepreneurial capacity
119
Creating this shared
culture must be matched by
a freer economy. Economic and financial policies that
support state control of marketing will frustrate efforts to
encourage entrepreneurial behaviour.
CHaRaCTERISTICS of agENCIES
SUPPoRTINg ENTREPRENEURIal CUlTURE
• Creates and
reinforces a strong sense
of ownership among all members of the
organisation.
• Encourages staff to
take control in exercising
tasks.
• Tolerates uncertainty and ambiguity and not too
controlling in setting
targets and guidelines for
behaviour.
• Encourages individuals to be committed to
pursuing goals effectively.
• Sees that rewards
and evaluations are closely
linked to customer feedback and to credibility
with stakeholders.
• Allows
individuals to make mistakes, but with
strong support for learning from them.
• Encourages and rewards
direct learning from
stakeholders, particularly learning that reduces
costs.
• Facilitates action-oriented ‘enterprise’ learning
methods relevant to the business.
• Avoids overly strict
demarcations between jobs
and systems; allows some overlap as a basis for
learning and developing understanding.
• Encourages strategic thinking at all levels as
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