Handbook inc.’s Success Super Book : a definitive Consolidation of 25 Perspectives to Guide your Future Success
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- 25. Think like a customer.
- 26. Invert the traditional working hierarchy.
24. Walk in the park.
“To achieve better mental clarity, I try to go for a 30-minute walk in the park near my house every day. I find that taking that period to be outside by myself allows me to quiet my mind, organize my thoughts and find ways to approach different situations more objectively. I’m able to visualize the bigger picture associated with the big decisions I need to make professionally and personally, and ultimately, I’m better able to determine the correct course of action.” --Ethan Song, cofounder and CEO of Frank And Oak, a menswear and womenswear brand 25. Think like a customer. “I try to approach our daily brainstorming sessions from the perspectives of our customers. I encourage my team to join me in coming to these meetings with a list of recent customer reviews IN C . C O M 12 1 IN C .’ S S U C C E S S S U P E R B O O K : A D E F INI T I V E C O N S O L ID AT IO N O F 2 5 P E R S P EC T I V E S TO G UID E YO U R F U T U R E S U C C E S S INVERT THE TRADITIONAL WORKING HIERARCHY. and feedback to help us keep our customers top of mind as we develop new collections and work to constantly improve the shopping experience. This helps our entire team stay laser-focused and removes our egos from the mix.” --Julia Olson, cofounder and CEO of Treehut, a customizable wooden watch brand 26. Invert the traditional working hierarchy. “Every day as I interact with the team that reports to me, I actively and continually invert the traditional organizational structure. Instead of asking what they can do for me, I instead ask what I can do for them. As CEO, I view my role as making my general managers successful, not the other way around. I try to remove obstacles, reduce friction, give them better tools and impart guidance. Anything that frees them up to deliver bigger and better results, which in turn, helps create a better company. I have for a long time believed that the ego is the number one destroyer of companies, and I have seen many examples of this in action. So, long ago, I decided to check my ego in at the proverbial front door and instead approach my leadership role as one of making divisional leaders as successful as possible. And that has seemed to have made a material difference.” --Nick Earl, CEO at Glu Mobile, a developer of free-to-play mobile gaming IN C . C O M 12 2 IN C .’ S S U C C E S S S U P E R B O O K : A D E F INI T I V E C O N S O L ID AT IO N O F 2 5 P E R S P EC T I V E S TO G UID E YO U R F U T U R E S U C C E S S CREATE A SENSE OF CALM. Download 0.67 Mb. Do'stlaringiz bilan baham: |
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